OPTICALL’S COVID-19 PRACTICES FOR RETURNING TO ROUTINE EYE TESTS
We want to reassure our local communities that we are truly passionate about delivering outstanding eye care to the elderly, vulnerable and those shielding during this COVID-19 pandemic. We will be resuming our mobile optician services from August 2020, and when we return we will ensure we adhere to the highest safety standards and NHS guidelines.
In light of coronavirus we have made some changes to our working processes so we can continue to provide the highest quality of care, hygiene and safety standards. This will not impact on our comprehensive eye test we carry out to ensure the health of your eyes.
Here are a few of our new processes we have put in place for when we come to do an eye test at your home:
- Triage – We will be asking you more questions about your eye health and your general health (in regards to COVID-19 symptoms). We will risk assess each individual situation to ensure everyone is safe.
- Personal Protective Equipment (PPE) – When we carry out our eyecare services we will be wearing the recommended PPE to ensure we adhere to strict NHS guidelines and protocol.
- Social distancing – Our opticians that do home visits, will ask you to determine the best entrance and exit routes and eye test area to minimise any risks.
- Sanitising – All our testing equipment and our wide range of frames will be thoroughly sanitised between every eye test.
***Please ensure residents are completely asymptomatic (free of fever, cough or breathing difficulties) – should any of these symptoms apply, please contact us immediately to cancel the appointment.***
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Please do not worry about contacting us if you have concerns about your eyesight, particularly if you are worried about going to a high street optician (e.g. Specsavers) or a national mobile optician (such as Visioncall) during this uncertain time. We can talk you through everything on the phone beforehand to reassure you.
We’re an alternative to the national mobile opticians Visioncall as we work closely with your local community. We pride ourselves on being a family-run mobile optician offering clinical expertise and exceptional person-centred care.
You may qualify for a free NHS eye test and free NHS funded glasses, to find out more information please check our ‘Eligibility’ webpage.
Sources: Rest assured, we strictly adhere to the latest NHS guidelines and your health and well-being is our highest priority. We will be following the standards and guidelines set out by our governing bodies, such as: