Hearing Care Services
Comprehensive Hearing Care for Care Home Residents
Hearing loss and low vision frequently occur together in care home residents, compounding challenges from fall risks to social withdrawal. Our plan to provide hearing care complements our eye care services, providing holistic sensory support with minimal administrative burden.
Consent & Engagement
Residents or next of kin confirm interest before assessment, ensuring informed choice and person-centred care from the outset.
Comprehensive Hearing Screening
Dedicated professional hearing assessment conducted in residents' own environments using advanced portable equipment. Results shared immediately with residents, care teams, and families through compassionate consultation.
(Comprehensive screening, results and consultation with NOK as required)
Personalised Care Pathways
Following assessment, residents follow one of three pathways:
Pathway A: Ear Wax Removal
Two entry routes:
- Following FREE screening (if wax buildup identified)
- Direct access (if wax already identified by GP or care staff)
(Includes treatment + follow-up assessment)
Pathway B: Full Audiology & Hearing Aids
Professional assessment and specialist support for residents requiring hearing aids:
- Comprehensive diagnostic assessment by registered audiologist
- Referrals provided as required, based on results
- Personalised hearing aid selection and fitting offered
- Technology tailored to individual needs and budget
- Ongoing aftercare: adjustments, repairs, monitoring
(Professional audiology assessment — returned if hearing aids purchased)
Pathway C: Annual Monitoring
Hearing health is satisfactory. Regular reassessment available to maintain optimal hearing health.
(12 to 24 months screening available)
Ongoing Support
Professional aftercare, adjustments, and monitoring at no additional cost. Coordination fully managed by our responsive care team.
Seamless Integration with Your Care Environment
- Minimal administrative burden – we handle scheduling, family communication, and consent
- Professional documentation supporting CQC requirements
- Sensitive family liaison throughout the journey
- Staff briefings on individual resident hearing support needs
Enhance Your Residents' Hearing Care
Complete our brief questionnaire to register your interest and help shape this service.
Register Your InterestService launch planned for 2026